How to place an order

Starting out

Placing an order is easy! For customers new to Angus & Celeste's range, we recommend treating our wholesale store like any other online shopping experience. Simply browse the categories, explore the different families, and add your selected products to your Shopping Cart. 

To review the contents of your cart at any stage, click on the ‘Cart’ icon, located at the top right of any page. On the Cart page, you have the ability to add a comment (such as a special request) to any product. Simply click on the product listing, and then on the green "Add comment" link to enter your note in the pop-up field. Click "Ok" to save your edits. 

If you are receiving an error message, it is either because your order is yet to reach the $500 minimum requirement, or because one or more of the products you have added to your Shopping Cart, is not available in the quantities requested.  These products will be highlighted in red within the full Shopping Cart view. Reduce the quantity in your cart until you reach the maximum available, at which stage you will be able to continue your order as normal. In the event that there is no stock available, you will need to remove this item from your Cart in order to proceed. 

Once you have added all the products you require to your Shopping Cart, click  "Update Cart" to ensure that any edits you have made to product quantities have been applied.

To finalise your order, click “Checkout”, and follow the easy steps to complete your order.

We recommend that you check your details at each Step, to ensure that you have selected the correct delivery address and nominated your preferred delivery method.  There's a field to "Add notes about your order", so if you have made any changes to your business hours, this is a great time to let us know! If any items you were seeking were listed as unavailable, feel free to leave us a message here to let us know, and we will endeavour to assist you. 

Make sure to click the brown "Confirm order" button at the right, to ensure your order comes through to our team!

We will manually confirm receipt of your order in our office (you can also check your previously placed orders under "All orders" under "My account"). You will not be invoiced until your order has been picked, packed, and quoted for freight charges. 

Experienced order-ers

Once you've placed a few Angus & Celeste orders, and you know what you're looking to re-order, you can speed up the process by using our "Quick order" facility, located under "My account" (at the bottom of any page when you're logged into the B2B).  This view allows you to rapidly scroll through all of our product families in alphabetical order, to click into them and add the quantity you require of each product within the family.  You can also use the Search field at the top of the page to find specific products quickly and add them to your cart. 

Expert mode!

You can even upload your order in csv. format! To do so, navigate to "My account" > "Quick order" and scroll down to the bottom of the first page, where you'll see the heading "Upload CSV file" (just above your Shopping cart).  Here, you can "Download template" (blank) and "Download product code samples" (a list of all our current products, with their SKU codes).  

You can easily edit the Product code document to reflect the products and quantities you require (making sure to save any changes made to the csv. document). Then simply "Choose File" and "Upload" to instantaneously upload your entire order, which will now be shown in the Shopping Cart, below.

If you're already generating purchase orders within your own inventory system, simply export your order in csv. format and ensure your file's headings are compatible with the Angus & Celeste order template, before Uploading, as above. Ta dah!